:root{--navy:#183ee3;--blue:#234af1;--muted:#657083;--line:#e4e7ec;background:#f8f9fc;color:#182133;font-family:-apple-system,BlinkMacSystemFont,"PingFang SC","Microsoft YaHei",sans-serif}body{background:#f8f9fc}header{padding:22px 6%;border:0;background:#fff}.mark{background:#2047ed;border-radius:12px;font-weight:400}.brand{letter-spacing:1px}.brand small{letter-spacing:2.2px;color:#718099}.demo{background:#edf0ff;color:#4e608a;padding:8px 6%;font-size:12px}.demo a{font-weight:600;white-space:nowrap}.desktopnav{display:flex;gap:32px;font-size:14px;color:#657083}.desktopnav a:hover{color:var(--blue)}.contact-link{font-size:14px;font-weight:550;color:#324f9b;background:#f2f5ff;padding:11px 17px;border-radius:30px}main{max-width:1240px;padding:40px 36px 50px}.eyebrow{font-size:11px;letter-spacing:2.5px;color:#7182a4;margin-bottom:12px}h1{font-size:32px;letter-spacing:-.5px;font-weight:650;line-height:1.4}h2{font-size:21px;font-weight:600;letter-spacing:-.3px}.pagehead{margin-bottom:30px}.intro{font-size:15px}.citybadge{font-size:14px;padding:10px 15px;white-space:nowrap;background:white;border:1px solid var(--line);border-radius:25px}.homegrid{display:grid;grid-template-columns:1.15fr 1fr;gap:22px}.main-entry{background:#2146df;border-radius:24px;min-height:310px;padding:35px 38px;color:white;position:relative;overflow:hidden;display:flex;align-items:center;transition:transform .2s}.main-entry:hover{transform:translateY(-3px)}.main-entry h2{font-size:32px;letter-spacing:1px;margin:16px 0}.main-entry .eyebrow{color:#becaff;font-size:10px;letter-spacing:2px}.main-entry p{font-size:16px;color:#dce4ff;line-height:1.9}.entry-cta{display:flex;align-items:center;gap:38px;margin-top:26px;font-weight:550;font-size:15px}.entry-cta span{background:#ffffff21;display:grid;place-items:center;border-radius:50%;width:35px;height:35px}.entry-number{position:absolute;right:15px;bottom:-25px;font-size:190px;line-height:1.1;font-weight:600;color:#ffffff0c;letter-spacing:-12px;pointer-events:none}.family-entry{background:white;border:1px solid var(--line);border-radius:24px;overflow:hidden;display:grid;grid-template-columns:1fr 46%;align-items:stretch;min-width:0}.family-entry>div{padding:34px 22px 28px 28px;display:flex;flex-direction:column;justify-content:center;min-width:0}.family-entry h2{font-size:26px;margin-bottom:10px}.family-entry p{font-size:14px;color:var(--muted);line-height:1.8}.family-entry img{width:100%;height:100%;object-fit:cover;object-position:54% center;min-width:0}.textlink{font-size:14px;color:var(--blue);margin-top:22px}.service-scope{font-size:13px;color:#737d8e;margin:15px 3px;line-height:1.8}.card{border:1px solid var(--line);border-radius:20px;padding:27px;box-shadow:0 2px 4px #1b326003}.grid.two{grid-template-columns:1.5fr 1fr}.card .members{display:grid;grid-template-columns:1fr}.avatar{background:#eff2ff;color:#3f55ad;border-radius:13px}.member{border-color:#e2e7f1;background:#fcfdff;border-radius:13px}.member.selected{border:1px solid #4161f0;background:#f0f3ff;box-shadow:0 0 0 2px #3d5af00b}.member:hover{border-color:#718cf4}.service{padding:23px 0}.service h3{font-size:16px}.service p{font-size:13px}.pill{border-radius:20px;padding:6px 11px;font-size:12px;background:#eff2fe;color:#4d66ac}.pill.amber{background:#fff4da;color:#93691c}.pill.green{background:#e7f7ef;color:#247450}.human-box{display:flex;align-items:center;gap:17px;border:1px solid var(--line);background:#fff;border-radius:17px;padding:21px 25px;margin-top:25px}.human-box p{font-size:13px;color:var(--muted);margin:5px 0}.human-box strong{font-size:15px;font-weight:600}.human-box .btn{margin-left:auto;white-space:nowrap}.support-icon{color:#5c75ce;font-size:30px}.btn{border-radius:10px;padding:12px 18px;border-color:#dfe5ee;color:#33496b;font-size:14px}.btn.primary{background:#254ce9;border-color:#254ce9;color:white;box-shadow:0 4px 12px #244de01c}.btn.primary:hover{background:#1c3dd0}.textbtn{color:#385adc}.formlayout{grid-template-columns:minmax(0,1fr) 280px;gap:25px}.section-title{display:flex;align-items:center;gap:12px;margin:0 0 20px}.section-title span{font-size:12px;color:#657cd1;background:#edf1ff;display:grid;place-items:center;width:30px;height:30px;border-radius:9px}.section-title h2{margin:0;font-size:19px}.cityrow{display:flex;align-items:flex-end;gap:12px}.cityrow .field{flex:1;margin:0}.locate{height:46px;white-space:nowrap}.hospital-picker{margin-top:18px}.searchbox{display:flex;align-items:center;border:1px solid #dfe5ee;border-radius:10px;padding:0 13px;background:#fafbff;gap:8px}.searchbox span{font-size:24px;color:#6578a2}.searchbox input{border:0!important;background:transparent!important;padding-left:0!important;min-width:0}.hospital-choice{display:flex;align-items:center;gap:12px;padding:15px 13px;border:1px solid #e6eaf2;border-radius:11px;margin-top:9px;cursor:pointer;background:#fff}.hospital-choice:has(input:checked){background:#f4f6ff;border-color:#a1b1f5}.hospital-choice>span{min-width:0}.hospital-choice strong{font-size:14px;font-weight:550;display:block}.hospital-choice small{font-size:12px;display:block;margin-top:5px}.hospital-choice .tag{margin-left:auto;color:#6276b6;font-size:11px;background:#edf1fd;padding:4px 8px;border-radius:5px;white-space:nowrap}.hospital-picker #hospitalList{max-height:330px;overflow-y:auto;padding:1px 2px}.time-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:9px}.time-chip{position:relative;cursor:pointer}.time-chip input{position:absolute;opacity:0;width:100%;height:100%;margin:0}.time-chip span{display:block;text-align:center;border:1px solid #dfe5ee;border-radius:9px;background:white;padding:12px 4px;font-size:14px}.time-chip input:checked+span{border-color:#4d6cec;color:#254ce9;background:#eff3ff}.time-chip input:focus-visible+span{outline:2px solid #244bdd;outline-offset:2px}.notice{border-radius:10px;background:#f2f5fd;color:#61718b;font-size:13px}.notice.amber{background:#fff7e7;color:#86682c}.form-actions{margin-top:25px;display:flex;align-items:center;gap:15px}.form-actions .wide{width:100%}.form-actions small{line-height:1.7}.side-note{background:#edf2fe;border:0;box-shadow:none}.side-note h2{font-size:26px;line-height:1.5}.side-note p{color:#6c7993}.journey{padding-left:23px;font-size:14px;color:#5b6a85;line-height:2.6;margin-bottom:25px}.policy{background:#f7f9fe;border:1px solid #e8edf5;border-radius:13px;margin:15px 0;padding:20px}.policy h3{font-size:15px}.member-section{border-bottom:1px solid var(--line);padding:10px 0 25px;margin-bottom:25px}.uploadbox{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.uploadbox span{overflow-wrap:anywhere}.uploadbox .btn{background:white;cursor:pointer}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.sr-only:focus+span{outline:2px solid blue}.new-member{padding:16px 0;font-size:14px}.new-member summary{cursor:pointer;color:#385adc}.support-card,.login-card{max-width:620px;margin:0 auto}.support-card p{font-size:15px}.support-symbol{font-size:45px;color:#3960e7;margin-bottom:20px}.login-card h2{margin-top:4px}.review-alert{display:flex;justify-content:space-between;gap:15px;padding:18px 21px;background:#eef2ff;border:1px solid #dce4fc;border-radius:12px;margin-bottom:22px;font-size:14px}.review-alert strong{font-size:13px;color:#3c5fab}.stats .stat{border-radius:15px;border-color:#e2e8f2}.stat strong{color:#2545b9}.staff-main{max-width:1350px}.sidenav a.active{background:#e9effe;color:#3152ba}.bottomnav{display:none}.desktopnav a{padding:6px}.timeline .step{line-height:1.8}.offer{border-radius:14px}.offer.chosen{border-color:#8b9dea;background:#f7f9ff}dialog{border:1px solid #d8e0ee;border-radius:16px;padding:20px;max-width:90vw;max-height:90vh}dialog::backdrop{background:#10213e99}#imageBody img{display:block;max-width:75vw;max-height:70vh;object-fit:contain;margin-top:15px}footer{font-size:12px;line-height:1.8;background:#f8f9fc}.admin-view .desktopnav{visibility:hidden}
@media(max-width:1000px){.homegrid{grid-template-columns:1.1fr 1fr}.main-entry{padding:30px;min-height:285px}.family-entry{grid-template-columns:1fr}.family-entry>div{padding:25px}.family-entry img{display:none}.formlayout,.grid.two{grid-template-columns:1fr}.side-note{position:static}.card .members{grid-template-columns:1fr 1fr}.desktopnav{gap:18px}.adminlayout{grid-template-columns:1fr}.sidenav{display:flex;align-items:center}.sidenav .divider,.sidenav small{display:none}.sidenav a{white-space:nowrap}.sidenav #logout{white-space:nowrap;margin-left:auto}}
@media(max-width:600px){header{padding:17px 20px}.demo{padding:7px 18px;display:flex;gap:8px;font-size:10px}.demo span{max-width:62%}.demo a{font-size:10px}.desktopnav{display:none}.contact-link{font-size:12px;padding:9px 12px}.brand{font-size:18px}.brand small{font-size:8px}.mark{width:35px;height:35px;line-height:32px}main{padding:26px 18px 30px}.pagehead{display:block;margin-bottom:24px}.pagehead .citybadge{display:inline-block;margin-top:14px;padding:7px 12px;font-size:12px}.eyebrow{font-size:10px;letter-spacing:2px}h1{font-size:26px;line-height:1.5;letter-spacing:0}.intro{font-size:13px;line-height:1.8}.homegrid{grid-template-columns:1fr;gap:15px}.main-entry{min-height:252px;padding:27px 29px;border-radius:20px}.main-entry h2{font-size:29px;margin-top:15px}.main-entry p{font-size:15px}.entry-cta{margin-top:18px}.entry-number{font-size:165px}.family-entry{grid-template-columns:1fr 43%;min-height:145px;border-radius:18px}.family-entry>div{padding:24px}.family-entry h2{font-size:21px}.family-entry p{font-size:12px;margin:0;line-height:1.8}.family-entry img{display:block}.textlink{font-size:12px;margin-top:14px}.service-scope{font-size:12px;line-height:1.8;margin-top:14px}.card{padding:21px;border-radius:17px}.card .members{grid-template-columns:1fr}.member{min-width:0;width:100%}.service{gap:8px}.service h3{font-size:15px}.service p{font-size:12px}.service .pill{font-size:11px;white-space:normal;min-width:68px;text-align:center}.human-box{padding:19px;gap:12px;flex-wrap:wrap}.human-box>div{flex:1}.human-box .btn{width:100%;margin-left:0}.human-box p{font-size:12px}.formlayout{grid-template-columns:1fr}.section-title h2{font-size:18px}.cityrow{gap:8px}.locate{font-size:12px;padding:11px}.time-grid{grid-template-columns:repeat(4,1fr);gap:8px}.time-chip span{padding:12px 2px;font-size:14px}.hospital-choice{padding:12px 10px;gap:8px}.hospital-choice strong{font-size:14px}.hospital-choice small{font-size:11px}.hospital-choice .tag{font-size:10px}.form-actions{flex-wrap:wrap}.form-actions>button{width:100%}.policy{padding:16px}.section-title{gap:10px}.review-alert{flex-direction:column;font-size:13px;gap:8px}.bottomnav{position:sticky;bottom:0;display:flex;justify-content:space-around;background:#fffffff5;backdrop-filter:blur(10px);border-top:1px solid #e7ecf3;padding:16px 10px calc(16px + env(safe-area-inset-bottom));z-index:5}.bottomnav a{font-size:14px;color:#526581;padding:0 15px}.bottomnav a:hover{color:#254ce9}footer{padding:18px 20px 28px;font-size:11px}.sidenav{overflow:auto}.sidenav a{font-size:12px;padding:10px}.sidenav #logout{font-size:12px}.admin-view footer{padding-bottom:25px}.support-card,.login-card{margin:0}.side-note{display:none}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}
.catalog-filter{display:flex;align-items:center;gap:12px;margin-bottom:12px;font-size:14px}.catalog-filter select{max-width:250px}.selected-hospitals{margin:10px 0}.selected-chip{display:inline-flex;gap:9px;align-items:center;max-width:100%;font-size:13px;border:1px solid #b9c7f2;background:#eff3ff;color:#3457b7;border-radius:8px;padding:8px 10px;margin:3px 5px 3px 0;text-align:left;overflow-wrap:anywhere}.selected-chip>span{font-size:17px}.mapping-card{max-width:1170px;margin:0 auto 30px}.mapping-card td{white-space:normal;line-height:1.7;min-width:160px}.hospital-choice small{line-height:1.6}.hospital-choice input{flex-shrink:0}@media(max-width:600px){.mapping-card{margin:0 18px 25px}.hospital-choice small{font-size:12px}}

.family-review-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,280px),1fr));gap:16px}.policy-review{padding:16px 0;border-top:1px solid #e6ebe8}.policy-review p{line-height:1.9;overflow-wrap:anywhere}#familyAssist textarea{display:block;width:100%;min-height:120px;margin:16px 0}.family-review-grid .card{margin-bottom:0}
@media(max-width:640px){html,body{max-width:100%;overflow-x:clip}input,select,textarea{font-size:16px!important;min-height:46px}button,.btn{min-height:44px}.actions{display:flex;flex-wrap:wrap;gap:10px}.actions>.btn{flex:1 1 100%;text-align:center;white-space:normal}.family-review-grid{grid-template-columns:1fr}.card{min-width:0;overflow-wrap:anywhere}.inputs>*{min-width:0}.demo{flex-wrap:wrap;gap:4px}.bottomnav a{min-height:44px;display:flex;align-items:center;justify-content:center;padding:0 8px}.bottomnav{padding-top:5px;padding-bottom:calc(5px + env(safe-area-inset-bottom))}dialog{max-width:calc(100vw - 24px)}#imageBody img{max-width:100%;height:auto}}

.staff-portal{background:#eef2f7}.staff-portal header{background:#14243e;color:#fff}.staff-portal .brand small{color:#a9bddb}.staff-portal .contact-link{background:#253c5d;color:#e6efff}.staff-portal .login-card{border-top:4px solid #294df1}.staff-portal .pagehead .intro{color:#526581}@media(max-width:640px){.staff-portal .brand{font-size:16px}.staff-portal .contact-link{font-size:12px;padding:10px}.staff-portal header{padding:16px}.staff-portal .brand small{font-size:10px}}
/* Customer blue / staff orange, supported by explicit text labels. */
.staff-portal{--blue:#c2410c;--navy:#9a3412;background:#fff7ed}.staff-portal header{background:#fff;color:#7c2d12;border-bottom:1px solid #fed7aa}.staff-portal .mark{background:#ea580c}.staff-portal .brand small{color:#9a5b37}.staff-portal .contact-link{background:#ffedd5;color:#9a3412}.staff-portal .login-card{border-top-color:#ea580c}.staff-portal .btn.primary{background:#c2410c;border-color:#c2410c;color:#fff}.staff-portal .btn.primary:hover{background:#9a3412}.staff-portal .sidenav a.active{background:#ffedd5;color:#9a3412}

.staff-portal .bottomnav{display:none}.staff-portal #brokerAdminNav[hidden]{display:none}

.staff-portal .sidenav [hidden]{display:none!important}.staff-portal #workConfirm label{display:block;margin:14px 0}.staff-portal #workCannot textarea,.staff-portal #workCancel textarea{width:100%;min-height:90px}